Contextual Gadgets Toolkit
Many organisations have customer databases, often located on-premises and behind a firewall. You may well be moving your email into the cloud, but you may want to keep this kind of data in-house. With extensions that we can provide, we can securely integrate this in-house data with your Google email.
For example, when an email arrives from a customer of yours, you may want to know more information about this customer:-
- Phone number
- What products they have bought from you
- When they placed their last order
- Social Profile etc.
This data is stored within your in-house databases, on the Internet etc, but using technology built with the Google infrastructure, Cloud Technology Solutions can bring that data into your inbox. When you open an email from a customer, all the information about that customer can be displayed right in the Google mail interface and you no longer need to open a second application or webpage to obtain everything you need to work better – its all there in front of you, and all customised so that only the relevant information is displayed.