Unleash Your Staff’s Full Potential With Support Tools From TextHelp

23 August 2018
Rachel Wood

It’s common knowledge that effective communication is essential to the wellbeing of staff and the continuing success of your growing organisation. Not only does it allow companies to operate more effectively, but it also removes barriers, resolves problems and builds stronger relationships for increased productivity.

With a fifth of us having a disability or impairment, and 10% of us experiencing some form of dyslexia, it’s important to ensure that your staff have the ability to communicate with greater confidence.

Whilst considerable steps have been taken to support those with physical disabilities, such as ensuring public spaces have ramps, wheelchair friendly doorways, clearer signage, hearing loops, better lighting and accessible toilets to name a few – it’s arguable that digital accessibility still sadly lags behind.


Government’s digital transformation

Government have increasingly been adopting a ‘digital by default’ approach for public sector IT. And with their ‘Cloud First’ policy, it will drive wider adoption of cloud computing in the public sector, boosting business and furthering savings and efficiencies.

With more and more government services being delivered online, and non-digital communication channels closing steadily to realise cost efficiencies, it’s more important than ever to ensure your digital channels are accessible to all members of the public – including those without the basic digital skills to self-serve.

In addition to this, attracting and retaining a workforce that’s reflective of the diverse community is a priority for central government and local authorities. This is why organisations in the public, private and voluntary sector are turning to digital support technology to give staff the individualised support they need, and providing staff with the right tools to do their job makes them feel empowered, motivated and engaged.

Help your staff be the best they can be

At CTS, we’ve teamed up with Texthelp, leaders in digital support software, to tackle such issues for the public sector and help you overcome the communication challenges in your workplace.  

Texthelp create smart, easy to use support technologies that enable everyone, including a wide range of neurodivergent individuals, to work smarter, faster and communicate better in the workplace. Their products are great for people with learning difficulties, dyslexia or visual impairments, English Language Learners (ELL) and those learning English as a Second Language (ESL), helping all staff to work more efficiently.

Working with companies such as the Foreign & Commonwealth Office, Staffordshire Fire and Rescue Service, and Guys & St Thomas’ NHS Foundation Trust in London to improve their workplace communications and support the diverse needs of their staff, they have already seen the benefits from increasing productivity through inclusion.


Discover how your public sector or not-for-profit company can help staff to be the best they can in their role by booking your place on our web demo on Wednesday 12 September 2018, 10:30 am.

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