HomeServe decided to make the move to Google’s G Suite to drive their business forward by transforming the way they work. With such a change across the organisation, HomeServe wanted to work with a company that would help implement the technology and embrace the smarter way of working.
When they came across Cloud Technology Solutions (CTS), it was their engagement that became the key driver to going Google. Matt said “CTS were running the ‘Google bus’ at the time, which we loved. It was good to have something physical that you can bring on-site to get our People involved and excited about the project. It was that type of thought process that really helped us choose CTS and go Google.”
After closing down Sharepoint with high levels of adoption on Google Drive, they modified the standard roll out methodology to best suit them; “using previous methodologies enabled us to manage change curves better due to the pace G Suite is being delivered. CTS has been very much focused on the training and deployment with their brilliant team on site, I’ve particularly got to mention Dan, Chris, Mark and James, who have all been part of that great training team working so hard to ensure the People Project is a success. Everybody feels supported, and that’s been really important.
CTS and the HomeServe project team have been helping out and getting teams to get used to the change of technology.
With a great support system across the deployment, their teams were helping colleagues to understand and use the tools, Matt continued; “everyone picked it up so easily because of how well Google Drive works, and were really impressed with how well sharing works across devices – how intuitive it is. It’s such an easy product to use, and easy to get the benefit from.”
The success of the deployment has had a huge impact on HomeServe, especially in the way they work. Their key focus was to provide their People with the right tools that will allow them to work flexibly with cloud based apps; and by using Google Hangout and Meets this allows their People to collaborate more, which reflects their working culture. With already seeing a massive ROI, and benefits such as up time and scaling, HomeServe is devising projects that will be used on Google Platform to reduce spend, costs and work more efficiently.
Matt said “I think it’s really important, especially when talking about projects, to talk about the people involved. It’s the people from CTS and Google that made the decision for us. Yes, there’s this great technology, however the engagement we’ve had from them has been great.”
Working with CTS, HomeServe migrated over 3100 users over to G Suite and helped their People to collaborate and work more efficiently within the organisation. This is helping to drive innovation and transform the way they work, whilst saving time and money.