A successful digital transformation is not a one time event where you move away from legacy systems, train your staff and call it a day. Our Customer Success Services (CSS) exist to future-proof your investment and make sure that your workforce is gets the most out of your technology, as part of an ongoing improvement process.
First, we establish the foundation for a successful digital transformation. We work together to strengthen your IT systems and make sure you have the support you need, right when you need it.
It’s not just about widespread adoption. Your dedicated Customer Success Manager is here to ensure that your workforce knows all of G Suite capabilities and can use the technology to its full advantage.
From workshops and advanced training sessions to bespoke development plans, we’re here to drive transformation one step further and improve your way of working. That’s how you truly maximise your new tech.
We understand that every organisation has different needs. That’s why we work with you from day one to understand how we can help you maximise resources and add value at every stage.
Our dedicated specialists are here to ensure your technology is always helping drive you forwards, so your team can focus on doing work that really matters.
Collaboration is at the heart of everything we do, especially when it comes to sharing your goals and aspirations. We are here to support you at every step of the way and ensure a successful digital transformation.
Ensuring widespread adoption is just the first step. Your dedicated specialists will empower your workforce so you can enjoy the results faster, while boosting productivity and collaboration.
We understand that every organisation has different objectives. That’s why we immerse ourselves in your business from the very beginning. So we can develop a bespoke strategy that’s fit for your specific needs.
We’ve helped hundreds of businesses transform the way they work. That’s why Google recognise us as their enterprise collaboration partner of choice.
"I think it’s really important, especially when talking about projects, to talk about the people involved. It’s the people from CTS and Google that made the decision for us. Yes, there’s this great technology, however the engagement we’ve had from them has been great."Read more
"With the help of CTS, our employees have embraced G Suite and it’s improved the entire organisation’s way of working in the best way possible. The deployment couldn’t have been more successful, and we now look forward to the significant savings it’s generating for us, to make better changes for the people of Manchester."Read more
“Moving our email platform to a cloud-based solution removes the requirement for the hotels to administer the underlying infrastructure, freeing them to focus on driving efficiencies out of the application itself."Read more